Technology

Should we build software ourselves or buy an existing solution? Table of contentsThe Core Dilemma: Build In-House or Buy Off-the-Shelf?What Does Build vs Buy Really Mean?How to Pick the Right Software for Your BusinessBuild vs Buy Software: Key Factors to ConsiderBuild vs Buy Software: Pros and ConsReal-World ExamplesCommon Questions About Build vs BuyWhy Tridens Advocates BuyingFinal Thoughts The "build vs. buy" question is a big one for managers, executives, and product leaders. It’s a choice that can shape your company's efficiency, budget, and ability to compete. The Core Dilemma: Build In-House or Buy Off-the-Shelf? Building software yourself sounds great at first. You can make it fit your business perfectly and maybe add special features to beat your competition. But buying a ready-made solution means you get a product built by experts and already used by other companies. It’s a choice between time and money: building takes a lot of effort, time, and tech skills, while buying is usually faster, cheaper, and safer with a product that’s already working. What Does Build vs Buy Really Mean? According to Forrester, 67% of software projects fail due to incorrect build vs buy decisions. For many enterprise companies, resources and in-house talent aren't the issue. It's less about "Can we build it?" and more about "Should we build it?" Building: This involves custom software development, where your team designs and codes a solution tailored to your unique needs, often referred to as in-house software development. Buying: This means acquiring off-the-shelf software or buying a software solution from a vendor, typically through a one-time purchase or subscription model like SaaS. Both options have their perks, but your IT strategy, timeline, and resources will decide what's best for you. Crucial question: Is developing this software central to your core competencies?If not, investing resources internally may divert focus from your strategic goals. How to Pick the Right Software for Your Business How to make the right decision? This is what you need to do: Define your needs: Does existing software address your requirements? Resource evaluation: Do you have the budget, team, and time to build? Think long-term: Will a custom solution give you an edge, or is it just a supporting tool? Cost comparison: Consider TCO for both building and buying. Build vs Buy Software: Key Factors to Consider Here's a breakdown of the main factors to help you decide what’s right for your business: Customization & Fit Build: Custom software is made just for your business. It fits your workflows perfectly and can have unique features to help you beat the competition. Buy: Ready-made software is built for many businesses, so it might not match your needs exactly. You may need to find workarounds or skip some features. Cost Structure Build: Building software costs a lot up front for coding, testing, and launching. You'll also need to keep paying for updates and skilled staff. Buy: Buying is cheaper to start, with predictable fees like subscriptions. The vendor handles updates and support, so you need fewer tech people in-house. Time to Implementation Build: Creating custom software can take months or even years. That wait might cause you to miss business opportunities. Buy: Ready-made solutions can be set up in days or weeks, letting you tackle your needs right away. Scalability & Flexibility Build: Custom software can grow with your business and adapt to new needs, giving you long-term flexibility. Buy: Some off-the-shelf software can scale, but you might run into limits if your needs change or you need to connect it to other systems. Ownership & Control Build: You own the software and its code, so you control all features, updates, and integrations. You could even sell it later. Buy: You depend on the vendor for updates and fixes. You're limited to their features and might be stuck with their choices. Support & Maintenance Build: You’re responsible for fixing bugs, keeping things secure, and updating the software, which means you need a tech team. Buy: The vendor takes care of support, updates, and security, so you don’t have to worry about those. Competitive Advantage Build: Unique features can make your business stand out and give you an edge over competitors. Buy: Since competitors might use the same software, it’s harder to stand out. Risk Build: Building software is risky—projects can go over budget, get delayed, or fail. McKinsey reports that large IT projects run 45% over budget and 7% over time, delivering 56% less value than predicted. Buy: Buying is less risky to set up, but you might get stuck with the vendor or outgrow the software’s limits. Build vs Buy Software: Pros and Cons When does building or buying software make more sense? Building Pros: Fully customizable. Complete control over features and integration. Potential competitive differentiation. Cons: High initial and ongoing costs. Delayed time to market. Resource diversion and scalability challenges. ProsConsFits your business perfectlyCosts a lot to start and keep goingFull control over features and connectionsTakes a long time to get readyUnique features can help you stand outPulls time and people from other work Buying Pros: Lower upfront costs and rapid deployment. Access to expert support and established best practices. Regular updates, scalability, and security enhancements. Cons: Possible limited customization. Reduced control over feature roadmap. Vendor dependency. ProsConsCheaper to start and quick to set upLimited customization optionsExpert support and proven methodsNo control over new featuresVendor handles updates, scaling, and securityYou rely on the vendor Real-World Examples Some big names in tech show how buying software can save time and keep things running smoothly. Here are a couple of examples that prove even the pros often choose to buy. Slack: This communication giant opted to buy cloud infrastructure rather than build it, allowing rapid scaling and a focus on its core product. Shopify: Instead of building every tool from scratch, Shopify integrates third-party solutions to enhance its platform, saving time and boosting functionality. These examples show that even tech-smart companies often choose to buy software to stay quick and efficient. Common Questions About Build vs Buy Is building software cheaper? Often, no. Hidden costs (maintenance, delays, resource allocation) make buying more economical. What are the hidden costs of building? Ongoing maintenance, security, scalability challenges, and diverted resources. How to choose the right vendor? Look for proven expertise, robust support, scalability, and alignment with your business goals. Why Tridens Advocates Buying As a software development company, we know how to build great solutions—but we also know it's not always the best answer. At Tridens, we've seen clients thrive by choosing vendor solutions that deliver value without the headaches of development. Buying software lets you focus on what matters: delivering value to your customers and coming up with new ideas in your field, instead of getting stuck building tech that’s already out there. And a very important thing: buying a solution buys you time – time you can use to innovate in services and capture opportunities, rather than toiling on internal software development. Why Us? Instead of spending months or years building, you could have a ready-to-go platform in weeks and see results right away. Tridens Monetization is a billing platform tailored to communication service providers, supporting complex pricing models, real-time charging for services like 5G data, and seamless integration with existing telco systems Tridens EV Charge is an end-to-end EV charging management solution for charge point operators and service providers, equipped to handle public, private, and home charging scenarios. Final Thoughts The build vs. buy dilemma doesn’t have a one-size-fits-all answer, but buying often emerges as the winner for its cost savings, speed, and simplicity. Whether you're a small startup or an established enterprise, the right software can transform your operations without the burden of building it yourself. By partnering with us, you gain more than just a product; you gain a collaborator who understands where the telecom and e-mobility sectors are headed. Your goal should be to push your business forward, not turn into a software company.