Customers are becoming ever more demanding in the way they purchase and use products and services. Utilities, B2B services, communication providers, SaaS platforms; consumers are expecting nothing but the best. One aspect of the purchasing process that customers seem keen on is customizable billing. Such models include product and service bundles, personalized billing, usage caps,…
DetailsSubscription services are used mainly by Millennials and Generation Z. Since their public expense share increases, a question comes to mind. How should the subscription organizations serve this different and challenging audience to satisfy their expectations? The subscription businesses must target the Millennial and Generation Z. Why? Because these people are known to be very…
DetailsBeing a leader in a SaaS business, you are probably aware that service-oriented relationships are critical for developing customer loyalty, keeping hold of existing customers, and producing healthy profits. You will also understand that, when it comes to providing outstanding service, you need to have exceptional systems in place to support your business. Your billing…
DetailsIf your business is growing, so is your offering of products and services, in all likelihood. You may well be re-evaluating your billing system to provide better support to your increasing customer base. Generally, the first question people ask themselves in this situation is, what’s the solution, cloud-based or on-premises? At Tridens, we believe that…
DetailsWe often make a mistake, at Tridens Monetization, of using terms like agile billing, agile monetization, dynamic billing, or intelligent billing, assuming that everyone knows what we are talking about. For us, it is what we do, but of course, not everyone is aware of what agile billing is. So, we’d like to take a…
DetailsAround 42% of companies experience some level of revenue leakage, according to a report from MGI. Revenue leakage is the term used to describe businesses failing to collect all revenue due to them. For instance, they may under-bill a customer, or fail to bill them for products they’ve received or services they’ve used. Forty-two percent…
DetailsMaribor, Slovenia (June 11, 2020) – Tridens announced it had entered a partnership with Congero Technology Group, Maribor, Slovenia. That will help bring Tridens to a position to attract and support more business partners in the North American market and help Congero in obtaining customers in the European market. Together, both companies have offices in…
DetailsThe most successful businesses known to man today are those that adopt dynamic business strategies and tools to help them stay ahead of the competition. These businesses remain successful because they are able to constantly adapt to the ever-changing needs of their customers. One area where changes are constantly implemented is in the area of…
DetailsIf your business operates in a subscription economy, you will be aware that the business landscape is always evolving, especially since innovative changes have become the norm. Today, the subscription billing model has become the vogue, and the number of businesses that run on this model has quadrupled in the last decade or so. Businesses…
DetailsIf you are a B2B service provider or you run a business that caters to the need of a clientele, one of the challenges you will have to deal with is adopting an efficient automated billing system. Preparing an invoice and getting the same to all your customers at the end of every month is…
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