Tridens was founded in 2007. Our first endeavor was the Oracle billing project at Tušmobil, a greenfield operator in Ljubljana, Slovenia. Since then, we’ve worked on many international projects from start-ups to large enterprises. We have gained many experiences and lessons learned during the last 10+ years.
We are sharing our experiences via our Oracle BRM consultancy services, conferences, webinars, and here at our blog. Your feedback is welcome and appreciated.
When you have been maintaining your Oracle BRM (Billing and Revenue Management) configuration for some time, you begin to realize that the amount of configured entities keeps growing. By this time, it is very likely that you also developed some customizations and integrated with additional solutions. The evolution of your environment leads to a complex…
We decided to share with you lessons learned, which we gain by migrating from Oracle BRM 7.5 to Oracle BRM 12 cloud-native charging and revenue management for digital and communications business for one of our telecom company. First of all, why we did upgrade the Oracle BRM billing system? There are mainly two reasons why we decided…
Modern days bring us some new and unique challenges never seen before. Around us there are more and more IoT devices as well as mobile, cloud-powered and other always-connected devices as already discussed in previous articles on our blog. As a result, customer expectations are rising day-by-day and data volumes that are needed to be…
When dealing with rating, Oracle Billing and Revenue Management (Oracle BRM), we quickly realize that in order to offer a truly versatile solution, some form of fund collection has to exist. Clients should have the ability, if desired, to pay for services from the platform they are using directly. There is a number of different payment processing providers…
If we want to produce a high-quality of our Oracle BRM software, we must meet some requirements regarding our development process. It is especially important to incorporate good testing and debugging techniques in our development process. Testing is a process of finding bugs or errors in a software product that is done manually by a…
Oracle Billing and Revenue Management (Oracle BRM) is an end-to-end revenue management system used by many communications, IoT, SaaS, and media service providers. When it comes to managing the whole revenue lifecycle, Oracle BRM’s powerful configuration and customization capabilities make it a very good option to choose for any company operating in almost any field…
In this article we have question ourselves when and what would be the next Oracle BRM version. Oracle has released a new version of Oracle Communications Billing and Revenue Management 12 (Oracle BRM 12). New capabilities include: New unified functionality available in the modern, browser-based Billing Care user interface, Advanced customer and asset management….
Our reason to start analysing and testing Oracle BRM pin_del_closed_accts tool was GPRS Article 17: “Right to erasure (‘right to be forgotten’)“. To meet all the GDPR requirements, all closed accounts must be deleted from Oracle BRM after a 24 months retention period. Till now we anonymized all customer information directly in the Oracle BRM…
It’s been some time since the release of Oracle BRM 7.5. Moreover, it was released in November of 2011. According to the rumours, the new version should be released soon; till the end of 2017. What would be the new version? 7.6,8.0 or something else? Some are saying that all communications products will get 12…
If you’ve ever integrated Oracle Billing and Revenue Management (Oracle BRM) and any third party application, such as ERP, CRM, Self-Care, etc., then you know how it’s accomplished, what the challenges/problems are, and what the result is. The integration can be achieved two ways. The first one is to connect to a CM process, call…