Our reason to start analysing and testing Oracle BRM pin_del_closed_accts tool was GPRS Article 17: “Right to erasure (‘right to be forgotten’)“. To meet all the GDPR requirements, all closed accounts must be deleted from Oracle BRM after a 24 months retention period. Till now we anonymized all customer information directly in the Oracle BRM…
If you’ve ever integrated Oracle Billing and Revenue Management (Oracle BRM) and any third party application, such as ERP, CRM, Self-Care, etc., then you know how it’s accomplished, what the challenges/problems are, and what the result is. The integration can be achieved in two ways. The first one is to connect to a CM process,…
We’ve applied to the Oracle OpenWorld call for papers with the following: Building BRMbox: Cloudized Oracle Comms Billing and Revenue Management Service Oracle Communications Billing and Revenue Management – BRM is a industry leading solution for convergent, real-time charging and billing. Based on our extensive experience of building, implementing and managing BRM based solutions for…
In our last article, Integrating Oracle BRM with enterprise applications, we explained one way of implementing a BRM-to-CRM integration. The suggested solution was to build a connector on the BRM side and have it connect to a third-party application. However, it is also possible to take a different approach by using Oracle Advanced Queuing, which…
Nowadays, more and more companies would like to employ AAA GW real-time rating, yet they are faced with many questions. In this article, some of these will be answered, the conventional batch rating will be contrasted with real-time rating, and some benefits of the latter will be shown. In conventional batch rating, all event data…
The Oracle BRM database consists of many tables. In this article, the most important ones are presented and described. Underneath, a picture of the Oracle BRM 7.3. data model has been added. In the database, account/customer related data such as names, addresses, profiles, current account balances, group charge sharing, and account hierarchy are stored. Deals…
In this post, we will talk about the enterprise application integration (EAI) framework manager, which provides a way to integrate Oracle BRM with other enterprise applications. The EAI manager ensures data synchronization across applications in your enterprise and avoids data duplication among applications. In short, it works like the Telco Framework Manager provisioning process: A…
First, let’s take a look at an overall picture of what the Oracle BRM billing process does: Compiles the total amount of balance impacts that have occurred in the past month. This can include usage fees and subscription fees. Changes the status of all the bill items associated with the bill from pending to open…
Every day there are more and more very capable mobile devices on the market. Larger touch screens enable these mobile devices to be used for an ever-increasing number of complex tasks. So, the next time you or your employees are in the field, all your important business information will be only a touch away. And,…
So, what is a closed user group? It is a virtual group of accounts/subscribers connected to each other by sharing the same profile attribute or by having something else in common. Members of this group can have calls among them rated differently from other calls – for example, by their being given a special discount.…
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