This list of VoIP providers will help with any questions about an IP phone service that you have. There are different kinds of services offered by VoIP providers; they are residential, business, wholesale and mobile. Providers will usually supply the hardware as well as the software to get your internet phone service up and running. If they don’t include it in the package then it will often be available as a separate purchase. Some providers also allow you to use your old devices; a service known as bring your own device- BYOD. BYOD reduces how much your VoIP system will cost. No matter what you will be using the VoIP service for, this directory should provide you with definitions of basic VoIP terms (cloud billing).
VoIP Provider Directory: Service Providers
Below you will find definitions that clarify what providers offer in terms of their services, rates, and differences.
VoIP business services provide businesses with an internet phone service and call management options to improve the efficiency and reduce the cost of business communication. These services include on-premise IP PBX with SIP trunking and a hosted PBX (Private Branch Exchange).
A VoIP hosted PBX service offers a great way to give an office enough extensions. A hosted PBX service gives each employee advanced call management as providers host and maintain equipment of-site. That way there’s no need to worry about in-house maintenance.
DID stands for Direct Inward Dialling. Providers of this service provide businesses such as Internet Telephony Service Providers (ITSPs), VoIP service providers, calling card companies and wireless phone companies with DID numbers. These DID numbers are unique numbers that redirect callers to the main line of a company, a 1-800 number, or a different individual number. These numbers are beneficial because they reduce how many physical lines a company needs.
Mobile VoIP software opens up VoIP calls to mobile devices; allowing them to make calls using Wi-Fi, 3G, and 4G at little-to-no cost. The calls use up your data rather than your minutes. There are a number of VoIP apps available for smartphones too.
Wholesale VoIP includes termination, origination, collocation, toll-free numbers, and low-cost routing. Wholesale VoIP is best for ITSPs, call shops, VoIP service providers, and wholesale carriers. Wholesale providers offer a great price for reliable service – cloud billing.
VoIP Providers Definitions: Hardware
In this directory you will find information on VoIP service providers across the world. It’s simple to search by location as well as sorting providers alphabetically.
Wholesale VoIP includes termination, origination, collocation, toll-free numbers, and low-cost routing. Wholesale VoIP is best for ITSPs, call shops, VoIP service providers, and wholesale carriers. Wholesale providers offer a great price for reliable service.
VoIP Provider Directory: Hardware
The following are definitions of terms associated with VoIP hardware.
IP PBX Systems
An IP PBX system is the servers used to enable extensions, provide business call management features, and provide office networks with business VoIP services. They ensure incoming calls reach the right extension and that outgoing calls go through the proper phone lines. They can also benefit businesses by allowing the sharing of external phone lines and reducing how many lines a business needs to operate.
VoIP hardware itself is the equipment and components used to put together and use the VoIP system. The most basic hardware requirements for a VoIP service are adapters, IP phones, routers, PCI cards, and more. Some providers also present the option of bringing your own device with you. Check to see if they offer BYOD services and if you’re the devices you currently use can work with VoIP.
VoIP Provider Directory: Software
Sometimes a VoIP provider will require software to work properly. The following are the most common terms associated with this VoIP software.
Asterisk is an open-source software for Linux used to build communication networks. It can also be configured for VoIP PBX systems. This software is used to connect phones running on the same system as well as connecting phones to outside phone networks.
Software is the program that allows internet calling and PBX hardware work as effortlessly as they do.
Billing as a Service for Service Providers
Billing software as a service allows service providers and companies using VoIP services with software that allows them to manage their revenue and bill clients for their services. There are also cloud billing software solutions that makes things easy by automating the process and offering detailed analytics. VoIP service provider could use generic telecom billing software – telco billing software or more specific voip billing software.
A softphone is a software-based phone that can be installed directly onto your computer, smartphone, or tablet. Smartphones can be used to make VoIP calls through an on-screen interface.
Call Center Services
Call center services ofer automatic call management to make the workplace more efficient and improve customer relations. There are several different types of call center services on the market. Find one that suits your needs.