Service Desk
This document explains how to set to and use the Service Desk in the Tridens Monetization EV Charge web app
Monetization Web Docs
Welcome to Tridens Monetization web technical documentation! This guide shows you in detail what each component from Monetization web stands for and how they are used.
What is Tridens Monetization?
Tridens Monetization is a real-time convergent charging and monetization platform for any industry, business model, and revenue stream in today’s digital economy.
Start learning
Each section below is in tandem with the user interface sections on the Monetization web.
Business Operations
Business operations are used to schedule jobs (tasks). These jobs automate business processes such as billing, invoicing, and reporting.
Accounting
The accounting section shows the bills, invoices, and payment transactions from a specific period for a particular site in Monetization.
System Configuration
System configuration includes setting up Monetization to connect with third-party systems such as Stripe for payments, Avalara for tax calculation, and Twilio for messaging notifications. These features ensure seamless integration with external systems, enabling efficient management of various operations.
Users
This section shows users that can access created sites in Monetization. It also enables you to create additional users. A user has a specific role(s) that give more or fewer privileges to what can be accessed.
Analytics
The analytics section provides valuable insights into customer growth, total subscriptions by plans, usage, top products, revenue, and profitability over a specific period.
Business Configuration
Business configuration involves the foundational structures (components) used to identify a business uniquely in Monetization.
Catalog
Catalog entails designing and maintaining offers (plans, bundles, and discounts) and services (a product that renders a service) that customers can purchase and consume.
Customers
Monetization offers customer relationship management (CRM), which helps to manage all customer-related concerns. It covers onboarding customers, purchasing subscriptions, removing customers, and processing payments.
Security
The security section increases transparency and prevents fraud by logging API endpoints accessed by specific users in Monetization.
Sites
Multiple sites can be created in Monetization to separate your business into different markets. For instance, you can have a site for the US market and another for the European market. Then, these two sites can have their specific customers, invoices, and analytics. Furthermore, having a separate site can allow for different product catalogs for each site based on the market.
AAA Gateway
Gateway effortlessly integrates with various protocols, including Diameter, RADIUS, and 5G CHF.
Documentation acts as a declaration of protocol implementation compliance statement for the AAA Gateway. It details, in each chapter, the protocol related specifics which are supported by the protocol for seamless integration.
FAQs
Frequently asked questions in Monetization.
Devices
This section provides more information about devices.
