{"id":10254,"date":"2022-07-14T21:19:05","date_gmt":"2022-07-14T21:19:05","guid":{"rendered":"https:\/\/tridenstechnology.com\/?p=10254"},"modified":"2023-04-25T14:21:04","modified_gmt":"2023-04-25T12:21:04","slug":"%e9%a1%a7%e5%ae%a2%e7%b6%ad%e6%8c%81%e3%81%a8%e3%81%af","status":"publish","type":"post","link":"https:\/\/tridenstechnology.com\/ja\/what-is-customer-retention\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3068\u306f\uff1f"},"content":{"rendered":"<p><strong><em>\u5b9a\u7fa9\u4e0a\u3001\u9867\u5ba2\u7dad\u6301\u3068\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u6226\u7565\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u306b\u512a\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3092\u7dad\u6301\u3059\u308b\u80fd\u529b\u306e\u3053\u3068\u3067\u3059\u3002<\/em><\/strong><\/p>\n\n\n\n<p>\u9867\u5ba2\u7dad\u6301\u7387\u3068\u306f\u3001\u3042\u308b\u4e00\u5b9a\u671f\u9593\u306b\u308f\u305f\u3063\u3066\u305d\u306e\u4f01\u696d\u306b\u7559\u307e\u308a\u7d9a\u3051\u308b\u9867\u5ba2\u306e\u5272\u5408\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5f53\u7136\u306e\u3053\u3068\u3067\u3059\u304c\u3001\u9867\u5ba2\u7dad\u6301\u7387\u306f\u3001\u305d\u306e\u9867\u5ba2\u3068\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u306b\u76f4\u7d50\u3057\u3066\u3044\u307e\u3059\u3002 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class=\"wp-block-heading\" id=\"h-use-social-media-and-create-good-content\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306e\u6d3b\u7528\u3068\u826f\u8cea\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u4f5c\u6210<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30cd\u30b9\u306f\u3001\u81ea\u793e\u306e\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5ba3\u4f1d\u3059\u308b\u305f\u3081\u306e\u7121\u6599\u306e\u30c4\u30fc\u30eb\u3068\u3057\u3066\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3092\u6d3b\u7528\u3059\u3079\u304d\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306f\u3001\u9867\u5ba2\u306b\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u53c2\u52a0\u3057\u3066\u3082\u3089\u3046\u305f\u3081\u306e\u7d20\u6674\u3089\u3057\u3044\u65b9\u6cd5\u3067\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u512a\u308c\u305f\u30b3\u30f3\u30c6\u30f3\u30c4\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u9867\u5ba2\u3068\u4f01\u696d\u3068\u306e\u7d50\u3073\u3064\u304d\u3092\u5f37\u3081\u3001\u9867\u5ba2\u7dad\u6301\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002 <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-look-for-feedback\">\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63a2\u3059<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30cd\u30b9\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u3082\u3068\u306b\u5f31\u70b9\u3092\u898b\u3064\u3051\u3001\u5e38\u306b\u6539\u5584\u3057\u3066\u3044\u304f\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f01\u696d\u306f\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3001\u30c7\u30fc\u30bf\u8a18\u9332\u3001\u4ea4\u6d41\u306a\u3069\u3092\u901a\u3058\u3066\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u96c6\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53ce\u96c6\u3068\u7ba1\u7406\u306f\u3001\u6700\u3082\u91cd\u8981\u306a\u6226\u7565\u306e1\u3064\u3067\u3042\u308a\u3001\u9867\u5ba2\u7dad\u6301\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u4e00\u90e8\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-start-a-referral-program\">\u7d39\u4ecb\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u958b\u59cb<\/h3>\n\n\n\n<p>\u4f01\u696d\u306f\u3001\u81ea\u52d5\u5316\u3055\u308c\u305f\u96fb\u5b50\u30e1\u30fc\u30eb\u3001\u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u3001\u7d39\u4ecb\u30dc\u30fc\u30ca\u30b9\u306a\u3069\u3092\u5229\u7528\u3057\u3066\u3001\u975e\u30a2\u30af\u30c6\u30a3\u30d6\u30e6\u30fc\u30b6\u30fc\u306b\u884c\u52d5\u3092\u4fc3\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u305d\u306e\u88fd\u54c1\u306b\u9b45\u529b\u3092\u611f\u3058\u3001\u6c17\u306b\u5165\u308c\u3070\u4ed6\u306e\u4eba\u306b\u3082\u52e7\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u3001\u4eba\u3005\u304c\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u4f5c\u6210\u3057\u305f\u308a\u3001\u5546\u54c1\u3092\u8cfc\u5165\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u7d39\u4ecb\u30ea\u30f3\u30af\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u4ee3\u308f\u308a\u3001\u65e2\u5b58\u9867\u5ba2\u306f\u7d39\u4ecb\u306b\u5bfe\u3057\u3066\u30dc\u30fc\u30ca\u30b9\u3084\u5272\u5f15\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-incentivize-loyalty\">\u5fe0\u8aa0\u5fc3\u3092\u9ad8\u3081\u308b<\/h3>\n\n\n\n<p>\u65e2\u5b58\u9867\u5ba2\u304c\u6e80\u8db3\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u7dad\u6301\u7387\u304c\u5411\u4e0a\u3057\u3001\u8cfc\u5165\u56de\u6570\u304c\u5897\u3048\u3001\u4f01\u696d\u5185\u3067\u306e\u6d88\u8cbb\u984d\u3082\u5897\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5f7c\u3089\u306f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u5024\u3092\u7406\u89e3\u3057\u305f\u5f8c\u3001\u6642\u9593\u3092\u8fd4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4f01\u696d\u306f\u3001\u9867\u5ba2\u3092\u5f15\u304d\u4ed8\u3051\u3001\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u4f5c\u6210\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u306f\u3001\u5272\u5f15\u3001\u8ffd\u52a0\u6a5f\u80fd\u3001\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u30fb\u30af\u30e9\u30d6\u306a\u3069\u3092\u542b\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-upsell-to-existing-customers\">\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u30a2\u30c3\u30d7\u30bb\u30eb<\/h3>\n\n\n\n<p>\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u30a2\u30c3\u30d7\u30bb\u30eb\u306f\u3001\u53ce\u76ca\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u306f\u4e0d\u53ef\u6b20\u3067\u3059\u304c\u3001\u6642\u3068\u3057\u3066\u5371\u967a\u306a\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u3001\u9867\u5ba2\u306b\u8ff7\u60d1\u3092\u304b\u3051\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u5168\u4f53\u3092\u640d\u306a\u308f\u306a\u3044\u3088\u3046\u306b\u6ce8\u610f\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306f\u7d20\u6674\u3089\u3057\u3044\u9078\u629e\u3067\u3059\u3002\u8caa\u6b32\u306b\u898b\u3048\u308b\u3053\u3068\u306a\u304f\u3001\u4f55\u304b\u3092\u58f2\u308b\u305f\u3081\u306e\u63a7\u3048\u3081\u306a\u65b9\u6cd5\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-deliver-fast-support\">\u8fc5\u901f\u306a\u30b5\u30dd\u30fc\u30c8<\/h3>\n\n\n\n<p>\u3059\u3079\u3066\u306e\u30d3\u30b8\u30cd\u30b9\u306f\u300124\u6642\u9593365\u65e5\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u3079\u304d\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3044\u3064\u3067\u3082\u30d8\u30eb\u30d7\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u4f1a\u793e\u306b\u5b88\u3089\u308c\u3001\u5927\u5207\u306b\u3055\u308c\u3066\u3044\u308b\u3068\u611f\u3058\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-invest-in-employees\">\u5f93\u696d\u54e1\u3078\u306e\u6295\u8cc7<\/h3>\n\n\n\n<p>\u3069\u306e\u4f01\u696d\u3082\u5f93\u696d\u54e1\u7814\u4fee\u306b\u6295\u8cc7\u3059\u3079\u304d\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5f93\u3063\u3066\u3001\u4f01\u696d\u306f\u5f93\u696d\u54e1\u306b\u5bfe\u3057\u3066\u3001\u77e5\u8b58\u3092\u5411\u4e0a\u3055\u305b\u308b\u30b3\u30fc\u30b9\u306e\u53d7\u8b1b\u3092\u5968\u52b1\u3059\u3079\u304d\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u9577\u671f\u7684\u306b\u306f\u3001\u9867\u5ba2\u7dad\u6301\u3068\u9867\u5ba2\u7372\u5f97\u3092\u4fc3\u9032\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-identify-customers-that-are-likely-to-churn\">\u89e3\u7d04\u3057\u305d\u3046\u306a\u9867\u5ba2\u306e\u7279\u5b9a<\/h3>\n\n\n\n<p>\u6700\u5f8c\u306b\u3001\u89e3\u7d04\u3057\u305d\u3046\u306a\u9867\u5ba2\u3092\u4e8b\u524d\u306b\u5bdf\u77e5\u3057\u3001\u305d\u306e\u6c17\u6301\u3061\u3092\u5909\u3048\u308b\u52aa\u529b\u3092\u3059\u308b\u3053\u3068\u304c\u809d\u5fc3\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u304c\u7a4d\u6975\u7684\u306b\u4f1a\u793e\u306b\u95a2\u4e0e\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u305d\u306e\u3088\u3046\u306a\u9867\u5ba2\u306f\u89e3\u7d04\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/tridenstechnology.com\/what-is-dunning\/\">\u30c0\u30cb\u30f3\u30b0\u7ba1\u7406\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/a> \u4e0d\u672c\u610f\u306a\u89e3\u7d04\u3092\u9632\u304e\u3001\u9867\u5ba2\u7dad\u6301\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b\u5b9f\u65bd\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-calculate-the-customer-retention-rate\">\u9867\u5ba2\u7dad\u6301\u7387\u306e\u8a08\u7b97\u65b9\u6cd5<\/h2>\n\n\n\n<p>\u9867\u5ba2\u7dad\u6301\u7387\uff08CRR\uff09\u3092\u8a08\u7b97\u3059\u308b\u7c21\u5358\u306a\u516c\u5f0f\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRR\u3092\u8a08\u7b97\u3059\u308b\u306b\u306f\u30013\u3064\u306e\u6570\u5b57\u304c\u91cd\u8981\u3067\u3059\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u671f\u9996\u306e\u9867\u5ba2\u6570<\/li>\n\n\n\n<li>\u671f\u672b\u9867\u5ba2\u6570<\/li>\n\n\n\n<li>\u671f\u4e2d\u306b\u7372\u5f97\u3057\u305f\u9867\u5ba2\u6570<\/li>\n<\/ul>\n\n\n\n<p>\u6628\u5e74\u5ea6\u958b\u59cb\u6642\u306e\u9867\u5ba2\u6570\u304c200\u4eba\u3060\u3063\u305f\u3068\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u5e74\u300120\u4eba\u306e\u9867\u5ba2\u3092\u5931\u3044\u307e\u3057\u305f\u304c\u300130\u4eba\u306e\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u7dad\u6301\u7387\u306e\u8a08\u7b97\u306f\u6b21\u306e\u3088\u3046\u306b\u306a\u308a\u307e\u3059\uff1a<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u671f\u672b\u9867\u5ba2\u6570\u304b\u3089\u65b0\u898f\u7372\u5f97\u9867\u5ba2\u6570\u3092\u5dee\u3057\u5f15\u3044\u305f\u6570<\/li>\n\n\n\n<li>\u305d\u306e\u7d50\u679c\u3092\u671f\u9996\u306e\u9867\u5ba2\u6570\u3067\u5272\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u767e\u500d<\/li>\n<\/ol>\n\n\n\n<p><em>\u9867\u5ba2\u7dad\u6301\u7387\uff08CRR\uff09\uff1d\uff08\uff08210-30\uff09\/200\uff09\u00d7100\uff1d90%<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-good-customer-retention-rate\">\u826f\u3044\u9867\u5ba2\u7dad\u6301\u7387\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u9867\u5ba2\u7dad\u6301\u7387\u304c\u9ad8\u3044\u3068\u3044\u3046\u3053\u3068\u306f\u3001\u305d\u306e\u4f01\u696d\u304c\u6b21\u306e\u3053\u3068\u3092\u5b9f\u884c\u3057\u3066\u3044\u308b\u8a3c\u62e0\u3067\u3059\u3002 <a href=\"https:\/\/tridenstechnology.com\/what-is-monetization-ultimate-guide\/\">\u30de\u30cd\u30bf\u30a4\u30ba<\/a> \u6226\u7565\u3092\u3046\u307e\u304f<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u9867\u5ba2\u7dad\u6301\u7387\u306e\u4f4e\u3055\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4f4e\u3055\u3092\u793a\u3059\u305f\u3081\u3001\u3042\u3089\u3086\u308b\u30d3\u30b8\u30cd\u30b9\u306b\u3068\u3063\u3066\u5371\u967a\u4fe1\u53f7\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5b9a\u7fa9\u4e0a\u3001\u9867\u5ba2\u7dad\u6301\u7387\u306e\u76ee\u6a19\u306f\u53ef\u80fd\u306a\u9650\u308a100\uff05\u306b\u8fd1\u3065\u3051\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p><em>\u9867\u5ba2\u7dad\u6301\u7387\u306f\u9867\u5ba2\u96e2\u8131\u7387\u306e\u9006\u6570\u3067\u3042\u308a\u3001\u4f01\u696d\u306e\u9867\u5ba2\u7dad\u6301\u7387\u304c80\uff05\u3067\u3042\u308c\u3070\u3001\u9867\u5ba2\u96e2\u8131\u7387\u306f20\uff05\u3067\u3042\u308a\u3001\u9006\u3082\u307e\u305f\u7136\u308a\u3067\u3059\u3002<\/em><\/p>\n\n\n\n<p>15%\u306e\u9867\u5ba2\u7dad\u6301\u7387\u306f\u3001\u901a\u5e38\u3001\u9a5a\u304f\u307b\u3069\u4f4e\u3044\u7dad\u6301\u7387\u3068\u8003\u3048\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4f01\u696d\u306f\u3067\u304d\u308b\u3060\u3051\u9ad8\u3044\u7d99\u7d9a\u7387\u3092\u76ee\u6307\u3059\u3079\u304d\u3067\u3059\u304c\u3001\u901a\u5e38\u306f\u5c11\u306a\u304f\u3068\u308285%\u3092\u9054\u6210\u3057\u3088\u3046\u3068\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u3001\u5b9a\u7740\u7387\u304c5%\u4e0a\u6607\u3059\u308b\u3060\u3051\u3067\u3082\u3001\u53ce\u76ca\u309295%\u307e\u3067\u62bc\u3057\u4e0a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3068\u306f\u3044\u3048\u3001\u3059\u3079\u3066\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7279\u5b9a\u306e\u6570\u5b57\u3092\u76ee\u6307\u3059\u306e\u3067\u306f\u306a\u304f\u3001\u985e\u4f3c\u306e\u4f01\u696d\u3084\u696d\u7a2e\u3068\u81ea\u793e\u306e\u5b9a\u7740\u7387\u3092\u6bd4\u8f03\u3059\u308b\u3060\u3051\u3067\u3088\u3044\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5404\u696d\u754c\u306b\u304a\u3051\u308b\u9867\u5ba2\u7dad\u6301\u7387\uff08\u51fa\u5178\uff1a\u65e5\u672c\u7d4c\u6e08\u65b0\u805e\u793e <a href=\"https:\/\/blog.hubspot.com\/service\/customer-retention\" target=\"_blank\" rel=\"noreferrer noopener\">\u30cf\u30d6\u30b9\u30dd\u30c3\u30c8<\/a>):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5c0f\u58f263%<\/li>\n\n\n\n<li>\u30d0\u30f3\u30ad\u30f3\u30b0: 75%<\/li>\n\n\n\n<li>\u30c6\u30ec\u30b3\u30e078%<\/li>\n\n\n\n<li>IT: 81%<\/li>\n\n\n\n<li>\u4fdd\u967a\uff1a83%<\/li>\n\n\n\n<li>\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u30b5\u30fc\u30d3\u30b984%<\/li>\n\n\n\n<li>\u30e1\u30c7\u30a3\u30a284%<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-customer-retention-management\">\u9867\u5ba2\u7dad\u6301\u7ba1\u7406<\/h2>\n\n\n\n<p>\u73fe\u5728\u306e\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u7dad\u6301\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8cfc\u5165\u3057\u305f\u5f8c\u3082\u9577\u304f\u6e80\u8db3\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u3092\u9867\u5ba2\u7dad\u6301\u7ba1\u7406\u3068\u3044\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u30d3\u30b8\u30cd\u30b9\u3078\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u7dad\u6301\u7ba1\u7406\u306b\u306f\u3001\u65e2\u5b58\u9867\u5ba2\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u4f01\u696d\u304c\u9577\u671f\u9593\u306b\u308f\u305f\u3063\u3066\u8b1b\u3058\u308b\u3059\u3079\u3066\u306e\u624b\u9806\u3082\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u306f\u901a\u5e38\u3001\u30c7\u30fc\u30bf\u8a18\u9332\u306e\u7ba1\u7406\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306a\u3069\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306a\u30c7\u30fc\u30bf\u306f\u3059\u3079\u3066\u624b\u4f5c\u696d\u3067\u306f\u51e6\u7406\u3067\u304d\u306a\u3044\u305f\u3081\u3001\u7ba1\u7406\u3092\u6210\u529f\u3055\u305b\u308b\u9375\u306f\u9867\u5ba2\u7dad\u6301\u5c02\u7528\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-using-a-subscription-management-software\">\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u7ba1\u7406\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u4f7f\u7528<\/h2>\n\n\n\n<p>\u6d88\u8cbb\u8005\u306e\u4fe1\u983c\u3092\u5f97\u308b\u306b\u306f\u3001\u591a\u304f\u306e\u6642\u9593\u3068\u52b4\u529b\u3001\u305d\u3057\u3066\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u8cc7\u91d1\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u7dad\u6301\u7387\u3092\u7dad\u6301\u307e\u305f\u306f\u5411\u4e0a\u3055\u305b\u308b\u8981\u56e0\u306e1\u3064\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u5b89\u5168\u306a\u6c7a\u6e08\u3068\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u5546\u54c1\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f01\u696d\u306f\u3001\u624b\u52d5\u3067\u4f5c\u6210\u3059\u308b\u6642\u9593\u3092\u7121\u99c4\u306b\u3059\u308b\u3079\u304d\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 <a href=\"https:\/\/tridenstechnology.com\/what-is-consolidated-billing-and-invoicing\/\">\u9023\u7d50\u8acb\u6c42\u66f8<\/a> \u307e\u305f\u3001\u6709\u6599\u304a\u3088\u3073\u672a\u6255\u3044\u8cfc\u8aad\u306e\u8ffd\u8de1\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3068\u306e\u3053\u3068\u3067\u3059\u3002 <a href=\"https:\/\/tridenstechnology.com\/best-subscription-management-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/a>\u3053\u308c\u3089\u306e\u30d7\u30ed\u30bb\u30b9\u306f\u3059\u3079\u3066\u81ea\u52d5\u5316\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6642\u9593\u306e\u7bc0\u7d04\u306b\u306a\u308a\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3082\u5f37\u5316\u3055\u308c\u308b\u305f\u3081\u3001\u30d3\u30b8\u30cd\u30b9\u3068\u9867\u5ba2\u306b\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/p>","protected":false},"excerpt":{"rendered":"<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3068\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3092\u7dad\u6301\u3059\u308b\u80fd\u529b\u306e\u3053\u3068\u3067\u3042\u308b<\/p>","protected":false},"author":10,"featured_media":13378,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3135,3137],"tags":[],"class_list":["post-10254","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-glossary","category-monetization-glossary","category-3135","category-3137","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is Customer Retention? - Tridens<\/title>\n<meta name=\"description\" content=\"Customer retention by definition is the process of implementing different strategies to retain customers with a great customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tridenstechnology.com\/ja\/\u9867\u5ba2\u7dad\u6301\u3068\u306f\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is Customer Retention?\" \/>\n<meta property=\"og:description\" content=\"Customer retention by definition is the process of implementing different strategies to retain customers with a great customer experience.\" \/>\n<meta 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