An operator is an entity that owns some chargers or a charging location on which your service runs. It could be a hotel, a restaurant, etc.

Topics in this document:

To access this section in EV Charge, from the Menu, click Operators. A paginated list of all operators is shown in a tabular format.

Operator explained

Creating an operator in EV Charge is optional. However, it comes in handy if you have a revenue share agreement with the operator or something related.

An operator is intended to represent a company, like a hotel, a restaurant, etc., where they have chargers. Typically, they are the owner of the chargers; however, you are the manager of those chargers.

You can create entities for the operators and link them to user accounts for them to receive login details to EV Charge. However, they will only be able to view the sections that pertain to them—for example, the stations they own. In addition, they can see their chargers’ session history.

Four actions/subpages can be performed/viewed under this section, namely:

Create an operator

Under operators, to create an operator, click Create new. It has three sections, namely:

  1. Operator
  2. Environment setup
  3. Summary


Under this section, provide a name and code.

Additionally, provide the operator’s details. The details are only used for information purposes and can be used to reach out to the operator.

The operator’s details consist of the following:

  • Organization Name
  • Address
  • Phone number
  • Country
  • State
  • City
  • Zip code

Environment setup

The Timezone is configured to give the operator a standard timezone regardless of which part of the world they are connecting. Therefore, if an operator logs in to EV Charge, all the date-time on the interface will follow the timezone assigned in this section.

Session Rating Settings

Session Rating Settings provides settings about the charging behavior, usage patterns, and performance metrics associated with the charging sessions.

Idle Session Settings

Idle Session Settings are allowed session’s inactivity time after which the session is stopped being tracked.


This section shows the information inputted in the previous two sections: it can be reviewed before creating the operator.

Once the operator is created, it can be assigned to a charging area.

Details operator page

Under operators, to see the full details of an operator, click Details. It contains the following information:

  • Name
  • Code
  • Status
  • Organization
  • Country
  • State
  • City
  • Zip
  • Address
  • Phone
  • Timezone
  • Energy step delta
  • Security key
  • Monetary session limit

Update operator

Under operators, to update an operator, first, click Details; it shows the details of the operator. Then to update, click Update.

Delete operator

Under operators, to delete an operator, click Delete.

Operator with Members in Private Network

Charging station’s visibility can be managed by toggling its visibility attribute.

When station is marked as visible, it will be generally visible on the map to all the drivers/customers. Otherwise, when marked as invisible, it will be hidden from the map, except for drivers which are station operator’s private group members.

When station is assigned to the operator, operator has control to grant/revoke drivers an access to its generally invisible stations.

Requirements to achieve this:

  • Create an Operator.
  • Area has Operator assigned.

To manage members, navigate to the top right corner on the operator’s view page and selecting “Add/remove members” button.

Create Operator with Private Network

Figure 1: Create Operator with Private Network

Once the form shows up, operator can search for the customers which he would like to grant access to his private group/network of stations. Alternativelly he can also revoke an access.

Grant Member Access

Figure 2: Grant Access

Limitation: Currently a customer can be a member of only one Operator’s private group/network. Tridens is working on extending this to multiple operators.