Perform OCPP-related operations on the charging station, including rebooting, firmware upgrades, and issuing diagnostics logs.

To access this section in EV Charge, from the Menu, select Operations, and click Stations. A paginated list of all charging stations is shown in a tabular format.

To generate the stations’ list in a spreadsheet, click CSV. To print, click Print, and to copy, click Copy.

OCPP-related operations on the charging station include the following:


The charging station in EV Charge is the network component. To send a reboot request to the charging station, click Reboot.

Firmware upgrade

To request a firmware upgrade on the charging station, click Firmware update. Provide a location (in URL form)—typically, this is an FTP location or an HTTP address from where the file can be downloaded.

The Retrieve at indicates when the charging station will download the file, and the Install at means when the update (in the form of a file) will be installed on the charging station.

Retries and Retry interval represent how many times and at what interval, respectively, the charging station will re-download the file in case the download fails on the first attempt.

Clicking Request schedules the firmware upgrade on the charging station.

Diagnostic logs

To request diagnostic logs for the charging station, click Diagnostic request. Provide the periods from which to retrieve the diagnostic logs by configuring the start and stop times.

Additionally, provide a URL where the logs will be uploaded because OCPP does not work with direct file transfer. You will need an SFTP/FTP server where the file will be pushed or an HTTP address.

Retries and Retry interval represent how many times and at what intervals the charging station retries to upload the diagnostic logs to the URL if it fails on the first attempt.

By clicking Request, the charging station will collect its internal logs and send them to the link configured in the URL.

Trigger message

Trigger message is used to trigger specific OCPP actions on the charger, mainly for the purpose of debugging or testing. To trigger a message, click Trigger message, and select the type of trigger message, which could be:

  • Boot notification
  • Diagnostics status notification
  • Firmware status notification
  • Heartbeat
  • Meter values
  • Status notification