/ev-charge-web-docs/connectivity-and-tools/Recent content in Connectivity and Tools on EV Charge Web Docs | Tridens TechnologyHugo -- gohugo.io/ev-charge-web-docs/integrations/charging-session-integration/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/charging-session-integration/Topics in this document: Session Start Timeout Driver Authorization Offline Sessions Meter Values Reporting Session Related Meter Values Session Meter Values Interval Session Meter Values Measurands General Meter Values General Meter Values Interval General Meter Values Measurands Energy Reading Type Detection Energy Report Validation Session Event Retry Session Start Timeout Please ensure to configure the session start timeout period on charger side. It covers the time available to start the session, since the acceptance of remote start request or driver authorization./ev-charge-web-docs/integrations/charging-session-malfunctions/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/charging-session-malfunctions/Topics in this document: Introduction 1. Session charging, but energy not progressing on Tridens 2. Session charging, but session shows 0 kW or 0 A on Tridens 3. No customer assigned on session 4. False time tracking 5. Faulted connector 6. Suspended EV/EVSE 7. Rating failed 8. Billing failed 9. Session did not start 10. Obsolete session, charger stops responding 11. Inadequate session Introduction This document describes scenarios of frequent EV charging session malfunctions with solution instructions and preventive measures./ev-charge-web-docs/integrations/pos-terminal/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/pos-terminal/Topics in this document: Introduction Configuration Configure Payment Terminal Provider Charging Infrastructure Setup Roaming Tariffs Charging Session Control Introduction This document describes the setup requirements for the payment terminal (POS) integration by OCPI or OICP communication protocols on Tridens EV Charge. Integration involves Payment Terminal Providers (PTP) communicating with the charging infrastructure of charge point operators (CPO). In this document, the term payment terminal provider is used as a technical term and is considered a synonym for the less technical term POS provider./ev-charge-web-docs/integrations/charging-identification-device-setup/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/charging-identification-device-setup/Topics in this document: Device Type Setup Device Setup Assign Device to the Customer Resign Customer’s Device These are instructions to set up charging identification devices, e.g., RFID, NFC or certificate and assign them to the customers (drivers). When the driver presents an identification device to the charger, for example by an RFID swipe, the charger requests the central system to identify and verify whether the driver is eligible to start the charging session./ev-charge-web-docs/integrations/ftp-server-setup/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/ftp-server-setup/Download and install an SFTP/FTP software, for example, FileZilla . Run it as a server on your platform/computer, and provide the URL to EV Charge dialog to request the charger to use the FTP to upload/download files. Here is the step-by-step tutorial for the FileZilla software. 1. Download the FileZilla Download the FileZilla server installer uitable for your MacOS/Windows/Linux platform from FileZilla - The free FTP solution. 2. FileZilla Setup/ev-charge-web-docs/integrations/log-notifications-setup/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/log-notifications-setup/Topics in this document: Configuration Basic Example Advanced Example Reading the Logs Tridens EV Charge platform can be utilized to log and review the occurred events by the charging infrastructure or those related to the charging sessions control. Feature is called log notifications and is based on the instructions of System Configuration - Notifications, where logging notifications configuration can be made by the Log publishers. Configuration Operators can configure to be notified on the wide range of events, related to the charging infrastructure availability and charging session control./ev-charge-web-docs/integrations/notifications-guidelines/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/notifications-guidelines/Topics in this document: Notifications Setup Guidelines in General Notifying EV Drivers Notifying the Operators Notifications Setup Guidelines in General Charging providers usually want to enable the notifying features, so they can inform the EV drivers about the status of their charging session or to inform themselves about the status of the charging infrastructure. This section can serve as a guide on the options which can be utilized for the notifying./ev-charge-web-docs/integrations/push-notifications-setup/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/push-notifications-setup/Topics in this document: Push Notifications Provider Configuration Notification Template Notification Rules Configuration Set up push notifications for Tridens EV Charge using a third-party solution. Once configuration is established and the configured notification action happens, push notification is expected on the targeting driver/customer device. Push Notifications Provider Configuration First of all, configuring the push notifications provider is required. Currently, Firebase is available. See System Configuration - Firebase Configuration. Notification Template In the next step, we need to determine the push notification template(s)./ev-charge-web-docs/integrations/sms-notifications-setup/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/sms-notifications-setup/Topics in this document: SMS Provider Configuration SMS Template Notification Rules Configuration Set up SMS notifications for the actions on Tridens EV Charge. Once configuration is established and the configured notification action happens, SMS notification is expected on the targeting receiver. SMS Provider Configuration First of all, configuring the SMS notifications provider is required. Currently, Twilio provider is available. Once you register on Twilio, you can manage your provider configuration in Tridens EV Charge’s dashboard by navigating to System Configuration → Platforms and select Twilio./ev-charge-web-docs/integrations/email-notifications-setup/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/email-notifications-setup/Topics in this document: Email Server (SMTP) Configuration Email Template Notification Rules Configuration Set up email notifications for the actions on Tridens EV Charge. Once configuration is established and the configured notification action happens, email notification is expected on the targeting receiver. Email Server (SMTP) Configuration First step to enable email notifications is to equip yourself with an email server, usually by utilizing the email server hosting provider. Once Simple Mail Transfer Protocol (SMTP) email server is established, enter the SMTP settings into environment of Tridens EV Charge - these settings are manageable in the Site settings section./ev-charge-web-docs/integrations/Mon, 01 Jan 0001 00:00:00 +0000/ev-charge-web-docs/integrations/