Plan

The plan tab shows the customer’s plan selected during the onboarding process. The customer’s funds are also shown.

Topics in this document:

To access this section, from the EV Charge - Mobile App, click Plan.

The customer’s plan

The plan that the customer is subscribed to is shown.

The customer's plan

Figure 1: The customer’s plan

It is divided into two sections:

  • The actual plan
  • Active add-ons

The active add-ons are bundles that are active on the customer which are not the EV-charging service itself - such as discounts, special rates, monthly fees, etc.

Also, from Figure 1, the customer can see their funds.

Adding funds to the customer account

Funds can be added to the customer’s account from the EV Charge - Mobile App using a credit card or a voucher code.

Using a credit card

If a credit card has been inputted into the customer’s account, they can fund it with the credit card. To achieve this, from Figure 1 [the customer’s plan], click Funds.

Funding account with a credit card

Figure 2: Funding account with a credit card

Choose the amount and click Pay. This will collect the amount from the customer’s credit card and successfully top up their account with the amount specified.

Using a voucher code

The customer can fund their account through a voucher code. To achieve this, from Figure 2 [funding account with a credit card], click Do you have a voucher?

Funding account using a voucher code

Figure 3: Funding account using a voucher code

Insert the voucher code, and click Continue. The voucher code can be used to fund the customer’s account as well as grant the customer a discount or some free resources. For more information, see Voucher.