Customer

The customer tab shows the customer’s contact and payment information. In addition, a credit card can be added to the customer’s account under this section.

Topics in this document:

To access this section, from the EV Charge - Mobile App, click Customer.

Under Customer, there are two sections, namely:

Contact information

The contact section shows part information that was filled out when onboarding a customer in the EV Charge - Mobile App. The information includes the following:

  • First name
  • Last name
  • Email address
  • Phone number
  • Address

To edit the contact information of the customer, click Edit. Updating the customer’s first name, last name, or address means that the information will differ from the first name, last name, or address of the customer’s payment information.

Therefore, this could typify that the customer’s contact address differs from their payment address.

A customer can have more than one contact information. To include additional contact information, click Add. You are required to include a tag for any additional contact information created.

Payment information

The payment section shows part information that was filled out when onboarding a customer in the EV Charge - Mobile App. The information includes the following:

  • First name
  • Last name
  • Address

To edit the payment information of the customer, click Edit. Updating the customer’s first name, last name, or address means that the information will differ from the first name, last name, or address of the customer’s contact information.

Therefore, this could typify that the customer’s payment address differs from their contact address.

Adding a credit card

To add a credit card to the customer’s account, under the payment information which is found under Customer Payment in the EV Charge - Mobile App, click Edit.

Select credit card as the payment method, and click Save. Next, click Add credit card; the customer will then enter their credit card details on the card collection form of the payment gateway provider. Then, click Save.

Monetization does not store the customer’s credit card details. Instead, it stores a credit card token received from the payment gateway provider, including the last four digits of the credit card. This is done to serve as a reference to the customer’s credit card in the EV Charge - Mobile App.