Internal Impact
Tridens Monetization gave the MVNO full control over its monetization engine, without relying on developers. Business teams could now configure offers, bundles, and pricing via a no-code interface, accelerating go-to-market and reducing IT bottlenecks. Real-time charging and dynamic catalogs replaced outdated workflows, making product updates fast and frictionless.
The shift to a cloud-native, microservices-based platform allowed their team to iterate and launch new plans in hours. Automation across dunning, credit checks, and onboarding removed manual tasks, while open APIs connected billing with existing CRM and ERP systems.
The result: a more agile, empowered organization with the ability to respond instantly to market changes.
Customer Impact
Customers immediately benefited from the faster internal processes. With real-time usage tracking and self-service tools, users could manage their plans independently, reducing support requests and improving satisfaction.
The MVNO saw a 40% drop in churn within six months by using Tridens’ automated notifications and loyalty reward features. They also reported a 25% increase in revenue after migrating, driven by new flexibility in bundling OTT content with core telecom services.
The streamlined onboarding process, hybrid prepaid/postpaid support, and simplified plan management gave customers more choices and better experiences, while allowing the MVNO to scale quickly across segments and subscriber tiers.
Looking to the Future
With Tridens Monetization, the MVNO is now ready to scale and innovate faster. The platform’s multi-tenant setup and open APIs make it easy to onboard new brands or partnerships in just a few days. This used to take weeks.
The flexibility of the system supports new services like IoT, eSIM, and travel bundles. With real-time charging, dynamic pricing, and white-label options, the MVNO can quickly launch new offers and test niche markets without changing its core setup.
This modern foundation gives the company the tools it needs to grow, reach new customer segments, and roll out advanced digital services while keeping operations simple and efficient.
